"Keith was co-developer of the UT Lean for Healthcare executive program that was launched back in 2006. Since then, we have taught it a multitude of times in a multitude of venues, including Europe and the Middle East. He is a talented and very knowledgeable instructor who has the ability to engage students, no matter what their level or background. Along the way, we have also worked on improvement projects and I’ve had the chance to see Keith’s excellent facilitation skills in action. His experience in applying Lean in a variety of often challenging settings shines through."